A few quick questions to help us improve our services.
🛏️Patient
🤝Accompanying person
👋Visitor
Patient satisfaction survey
Your opinion matters to us
As part of our ongoing work to improve the quality of our services and care, your feedback is essential. Please take a few minutes to complete this questionnaire.
Your answers will remain strictly anonymous and confidential.
About you
A few details about you
These details remain anonymous.
H
F
Under 18
19 to 28
29 to 38
39 to 48
49 to 58
59 to 68
69 to 78
79 to 88
Your stay
Dates of your stay
Optional — leave blank if you are unsure of the exact dates.
Question 1
How was your care paid for during your hospital stay?
Health insurance (CNSS, private insurance…)
Covered by the State
Employer scheme
Paid directly by the patient
Help from family
Other
Question 2
Tell us which hospital or hospitals treated you.
CHU-Cheiko
CHU-Dar El Hanan
CHU-Housseina
CHU-Chakib Saad
CHU-Peltier
Question 3
Tell us which services you received.
Medical consultation
Outpatient care (dressings, endoscopy, dental care, emergency visit without admission, other)
Inpatient stay
Laboratory tests
Radiology examination
Surgical procedures
Outpatient specialist care (physiotherapy, speech therapy, orthotics)
Specialist medical opinion
Other
Questions 4 to 9
How satisfied were you
For each item, tell us how satisfied you were.
4. Hospital admission procedures
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
5. The process of booking an appointment with your doctor
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
6. Quality of care provided during your hospital stay
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
7. Additional tests (laboratory and radiology), how they were carried out and the results
Valuable for the continuous improvement of our services and care.
Satisfaction survey for accompanying persons
Your opinion matters to us
As part of our ongoing work to improve the quality of our services and care, your feedback is essential. Please take a few minutes to complete this questionnaire.
Your answers will remain strictly anonymous and confidential.
Questions 1 and 2
A few details about you
These details remain anonymous.
Under 18
18 to 28
28 to 38
38 to 48
48 to 58
58 to 68
68 to 78
78 to 88
H
F
Questions 3 to 6
How satisfied were you
For each item, tell us how satisfied you were.
3. Reception and guidance on arrival at the hospital
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
4. Quality of service during your visit to the hospital
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
5. Information given regularly by staff about the patient's condition
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
6. Cleanliness of the premises, comfort and quiet
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Question 7
Overall, were you satisfied with your experience at our hospital?
Yes
No
Question 8
Your comments and suggestions
Essential to the continuous improvement of our service quality and care.
Satisfaction survey for visitors
Your opinion matters to us
As part of our ongoing work to improve the quality of our services and care, your feedback is essential. Please take a few minutes to complete this questionnaire.
Your answers will remain strictly anonymous and confidential.
Questions 1 and 2
A few details about you
These details remain anonymous.
Under 18
18 to 28
28 to 38
38 to 48
48 to 58
58 to 68
68 to 78
78 to 88
H
F
Questions 3 to 6
How satisfied were you
For each item, tell us how satisfied you were.
3. Reception and guidance on arrival at the hospital
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
4. Quality of service during your visit to the hospital
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
5. Information received about our various services and facilities
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
6. Cleanliness of the premises, comfort and quiet
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Question 7
Overall, were you satisfied with your experience at our hospital?
Yes
No
Question 8
Your comments and suggestions
Essential to the continuous improvement of our service quality and care.
Thank you for your feedback!
Your feedback has been recorded and helps the Djibouti University Hospital improve its services every day.
Established by Law no. 12/AN/23/9 (August 2023), the Djibouti University Hospital reports to the Ministry of Health and is governed by several complementary bodies, which safeguard its strategy, compliance and quality of care.
🏛️
Conseil d'Administration
The hospital's governing body for strategic approval. It signs off the main institutional, budgetary and public health directions.
👤
Présidence — Dr Ali Barreh
Guarantor of institutional compliance and sound governance of the hospital before the Board of Directors.
👨⚕️
Direction Générale — Dr Omar Mahamoud Ismael
Leads institutional strategy, medical direction and coordination across the five hospitals of the Djibouti University Hospital.
🩺
Commission Médicale d'Établissement — Dr Said Aouled
Coordinates the medical bodies and oversees quality, patient safety and the organisation of clinical activity across the hospital.
This site uses only the technical cookies needed for it to work. Embedded social media (the Facebook feed) sets its own cookies when it is displayed.
Find out more