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Patient satisfaction survey
Vous êtes venu(e) à l'hôpital en tant que…
A few quick questions to help us improve our services.
🛏️Patient
🤝Accompanying person
👋Visitor
Patient satisfaction survey
Your opinion matters to us

As part of our ongoing work to improve the quality of our services and care, your feedback is essential. Please take a few minutes to complete this questionnaire.

Your answers will remain strictly anonymous and confidential.
About you
A few details about you
These details remain anonymous.
H
F
Under 18
19 to 28
29 to 38
39 to 48
49 to 58
59 to 68
69 to 78
79 to 88
Your stay
Dates of your stay
Optional — leave blank if you are unsure of the exact dates.
Question 1
How was your care paid for during your hospital stay?
Health insurance (CNSS, private insurance…)
Covered by the State
Employer scheme
Paid directly by the patient
Help from family
Other
Question 2
Tell us which hospital or hospitals treated you.
CHU-Cheiko
CHU-Dar El Hanan
CHU-Housseina
CHU-Chakib Saad
CHU-Peltier
Question 3
Tell us which services you received.
Medical consultation
Outpatient care (dressings, endoscopy, dental care, emergency visit without admission, other)
Inpatient stay
Laboratory tests
Radiology examination
Surgical procedures
Outpatient specialist care (physiotherapy, speech therapy, orthotics)
Specialist medical opinion
Other
Questions 4 to 9
How satisfied were you
For each item, tell us how satisfied you were.
4. Hospital admission procedures
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
5. The process of booking an appointment with your doctor
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
6. Quality of care provided during your hospital stay
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
7. Additional tests (laboratory and radiology), how they were carried out and the results
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
8. Accommodation conditions (cleanliness, quiet, comfort)
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
9. Pain management
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Question 10
Your comments and suggestions
Valuable for the continuous improvement of our services and care.
Satisfaction survey for accompanying persons
Your opinion matters to us

As part of our ongoing work to improve the quality of our services and care, your feedback is essential. Please take a few minutes to complete this questionnaire.

Your answers will remain strictly anonymous and confidential.
Questions 1 and 2
A few details about you
These details remain anonymous.
Under 18
18 to 28
28 to 38
38 to 48
48 to 58
58 to 68
68 to 78
78 to 88
H
F
Questions 3 to 6
How satisfied were you
For each item, tell us how satisfied you were.
3. Reception and guidance on arrival at the hospital
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
4. Quality of service during your visit to the hospital
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
5. Information given regularly by staff about the patient's condition
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
6. Cleanliness of the premises, comfort and quiet
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Question 7
Overall, were you satisfied with your experience at our hospital?
Yes
No
Question 8
Your comments and suggestions
Essential to the continuous improvement of our service quality and care.
Satisfaction survey for visitors
Your opinion matters to us

As part of our ongoing work to improve the quality of our services and care, your feedback is essential. Please take a few minutes to complete this questionnaire.

Your answers will remain strictly anonymous and confidential.
Questions 1 and 2
A few details about you
These details remain anonymous.
Under 18
18 to 28
28 to 38
38 to 48
48 to 58
58 to 68
68 to 78
78 to 88
H
F
Questions 3 to 6
How satisfied were you
For each item, tell us how satisfied you were.
3. Reception and guidance on arrival at the hospital
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
4. Quality of service during your visit to the hospital
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
5. Information received about our various services and facilities
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
6. Cleanliness of the premises, comfort and quiet
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Question 7
Overall, were you satisfied with your experience at our hospital?
Yes
No
Question 8
Your comments and suggestions
Essential to the continuous improvement of our service quality and care.
Thank you for your feedback!
Your feedback has been recorded and helps the Djibouti University Hospital improve its services every day.
🏠 Home 🏥 Djibouti University Hospital 🌿 About Us 📣 Message from the Minister 🎙️ Message from the Chief Executive 🏛️ Committees and Governing Bodies 📜 Our History 📄 Charter 🗂️ Organisation Chart 🏥 Hospitals 🩺 Specialties 🗺️ Guided Tour 📢 Awareness ✍️ Blog 📩 Our contact details 🩸 Blood donation →
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🩸 Blood donation at the Djibouti University Hospital

One donation. Three lives
saved.

Every day, the hospitals of the Djibouti University Hospital need blood for emergencies, childbirth and surgery. Your donation is simple, free and vital.

🩸 Donate blood What to expect
❤️
3
lives saved by a single donation
🩸
450 ml
volume collected per donation
⏱️
45 min
total length of your visit
🔄
8 sem.
minimum interval between donations
Your impact

Chaque don peut sauver jusqu'à trois vies. Estimez votre contribution sur une année.

3
donations per year
9
lives potentially saved each year

💡 Les hommes peuvent donner jusqu'à 6 fois par an, les femmes jusqu'à 4 fois par an.

Why donating matters

Blood cannot be manufactured. Only voluntary donations can meet the vital needs of patients cared for across our five hospitals.

🏥
Saving lives
Blood is essential in cases of accident, major surgery, complicated childbirth, and conditions such as sickle cell disease and severe anaemia.
🔄
No substitute exists
No artificial product can replace human blood. Supplies depend entirely on the generosity of donors.
💪
A free health check
Every donation includes a medical interview and a free check-up that helps monitor your health.
🤝
An act of solidarity
An anonymous, unpaid and voluntary act that unites the people of Djibouti around a vital common cause.
In pictures

A process overseen by our teams, under carefully controlled conditions of safety and comfort.

Donneur pendant le prélèvement
Un prélèvement simple et rapide
Matériel de collecte stérile
Chaque poche peut sauver trois vies
don de sang
don de sang
How it works

A simple, safe process, supported by our medical teams from start to finish.

1
Registration
Bring proof of identity and complete a short health questionnaire.
2
Medical interview
A healthcare professional confirms your eligibility in complete confidence (5 to 10 minutes).
3
The donation
The donation takes about 8 to 10 minutes. You remain lying down and are monitored throughout.
4
Rest and refreshments
A 10 to 15 minute rest with complimentary refreshments before you leave.
Compatibility

Chaque groupe sanguin a son importance. Le O négatif, donneur universel, est particulièrement recherché en situation d'urgence.

O+
Blood group O positive
Compatible with all positive groups
O−
Blood group O negative
Universal donor
In high demand
A+
Blood group A positive
Compatible with A+ and AB+
A−
Blood group A negative
Compatible with A± and AB±
B+
Blood group B positive
Compatible with B+ and AB+
B−
Blood group B negative
Compatible with B± and AB±
AB+
Blood group AB positive
Universal recipient
AB−
Blood group AB negative
Universal negative recipient
Eligibility

A few simple conditions protect the safety of both donor and recipient.

✅ You can donate if…

  • You are between 18 and 65 years old
  • You weigh at least 50 kg
  • You are in apparent good health
  • Men: no donation in the past 8 weeks
  • Women: no donation in the past 12 weeks
  • You have eaten and slept well beforehand

❌ Temporary contraindications

  • Current fever, cold or infection
  • Ongoing course of antibiotics
  • Tattoo or piercing within the past 4 months
  • Pregnancy or recent childbirth (within 6 months)
  • Recent stay in a malaria-endemic area
  • Recent dental or surgical procedure
💚 The medical team confirms your eligibility on the day. If in doubt, come anyway: our staff will guide you.
🧪 Quick check: can I donate?
Cinq questions rapides pour une première estimation. Ce quiz ne remplace pas l'entretien médical.
How old are you?
What is your weight?
Are you currently in good health?
When did you last give blood?
Any recent tattoo, piercing or stay in a high-risk area?
Book an appointment
Donor feedback

Vous avez déjà donné votre sang au CHU ? Partagez votre expérience pour encourager d'autres donneurs.

★★★★☆

TRES BONNE INFIRMIERE

— YAHYE · 1 week ago
★★★★★

tres bonne prise de sang.

— kasim · 1 week ago

Leave a review

Your review is published once approved by our team.

Frequently asked questions

Answers to the questions most often asked by prospective donors.

Vous ressentez une simple piqûre au moment de l'insertion de l'aiguille, comparable à une prise de sang classique. Ensuite, vous ne sentez plus rien.
Comptez environ 45 minutes au total : inscription, entretien médical, prélèvement de 8 à 10 minutes, puis temps de repos avec collation.
Cela dépend du traitement. De nombreux médicaments courants sont compatibles avec le don. Le médecin tranchera lors de l'entretien préalable.
Les hommes peuvent donner toutes les 8 semaines, les femmes toutes les 12 semaines. Ces délais permettent à l'organisme de reconstituer ses réserves.
La plupart des donneurs se sentent parfaitement normaux. Il est simplement recommandé de bien s'hydrater et d'éviter les efforts intenses dans les heures qui suivent.
🩸 Book an appointment

Leave us your contact details and our team will get back to you to arrange a donation slot at one of the University Hospital sites.

✅ Reply within 24 working hours
🔒 Your information remains strictly confidential
🩺 A medical interview always precedes the donation